Safe Taxi Transport for Seniors: What to Look Out For?

For many seniors, taxi transport offers a solution to remain mobile and independent. Whether it's a visit to family, an appointment at the hospital, or a day out, a taxi can provide comfort and convenience. But what should you pay attention to for safe and carefree travel?

1. Choose a recognized taxi company

The basis of safe taxi transport is choosing a reliable and recognized taxi company. Pay attention to the following characteristics:

• Blue license plate: Official taxis in the Netherlands have a blue license plate with black letters.
• Taximeter: A working and sealed taximeter is mandatory.
• Driver's card: The driver must visibly carry a valid driver's card.
• Clear company name: The name of the taxi company must be clearly displayed on the car.

2. Ask for the price in advance

Although taxis apply legal maximum rates, it is always wise to ask for an indication of the costs in advance. Our taxi fare calculator can help you with this by providing an estimate based on the official rates. This prevents surprises afterward.

3. Specific needs and assistance

Do you have specific needs, such as assistance with getting in and out, space for a rollator or wheelchair, or need extra time? Always discuss this in advance with the taxi company when booking. Many companies offer adapted transport or drivers trained in assisting seniors.

4. Safety during the ride

• Wear seatbelt: Always wear your seatbelt, even in the back seat.
• Luggage: Make sure your luggage is safely stored and cannot shift during the ride.
• Communication: Feel free to communicate with the driver about your preferences, such as the temperature or radio volume.

5. Complaints and feedback

Should you unfortunately have a less pleasant experience, report it to the taxi company. Always ask for a receipt, as it contains important details of the ride and the company. For serious complaints, you can contact the Human Environment and Transport Inspectorate (ILT).

By taking these tips into account, seniors can confidently and comfortably use taxi transport and continue to enjoy their mobility.